The room was very clean and the staff was helpful, with breakfast being served in the lobby, located in a comfortable and nice spot.

perfect location of the hotel in the middle of jackson.

The staff was attentive and friendly, provided me with a new-fashioned queen room. This location was favourable and absolutely perfect, right by shopping, restaurants and close to get back on the interstate and various restaurants, shopping, and Nashville.

The location was perfect, just a 10-15 minute walk from Aboveall Extreme Air Sports Amusement Center. the room was very spacious, and the staff was helpful. - I stayed for 2 nights and would definitely go back.

The room was great, and the bed was really comfy. the bathroom was pretty clean. the location here is awesome - super close to tons of restaurants, shopping, and even Nashville! 🌟 Plus, it's in a great spot for eating out and picking up some new things.

The hotel was gorgeous. Our room was immaculate and loved it. - the lobby served a lot of meals for breakfast. - the venue's staff was attentive. - Easy access to Nashville International Airport, which was about a 24-minute drive away.

Convenient location with easy access to breakfast in the lobby. 🥐 Situated in a central area near shops and restaurants. Quick drive to the interstate and just a short distance away from Nashville. Can easily find dining options and shopping nearby.

The hotel was gorgeous with very friendly personnel. The location was comfy and unbeatable - short way from everywhere we wanted to go. Thoroughly enjoyed reasonably spacious & immaculate room.

The Fairfield By Marriott Inn & Suites Franklin Cool Springs in Franklin exceeded our expectations in every way. The cleanliness was impeccable, the location was convenient, the staff was friendly, and the modern plumbing fixtures were a nice touch. The unexpected feature of a parking garage was especially appreciated during the winter weather. The lobby and breakfast area were stylish and inviting, and the rooms were spacious and modern. The amenities such as the TV with streaming services and the well-equipped gym added to our enjoyable stay. we were highly impressed and will definitely return when passing through.

Absolutely nothing.

We enjoyed our stay in a comfortable king room, conveniently located close to many restaurants and within walking distance to Back Yard Burgers for some delicious fast food.

The hotel is gorgeous. the room was spotless. - the staff was friendly. - the setting is unbeatable, close to shopping, restaurants, and the interstate. - Nissan North America Corporate Campus is just 2 miles away.

The hotel is in a great location with many shops and restaurants nearby, as well as being easily accessible from the interstate. The rooms are spacious and modern, with large TVs that allow streaming services, and the beds are comfortable. The bathrooms are very clean and include glass shower doors, while the gym is very nice, and the pool atrium area is heated.

Some of the staff was not very welcoming, which slightly detracted from the experience.

Fairfield in Franklin offers a great breakfast selection, nice central location, and a modern building with clean rooms and bathrooms. the friendly staff adds to a pleasant stay experience.

Limited breakfast options; no elevators.

I loved everything about this hotel! The staff was incredibly friendly and the rooms were spotless. The modern facilities and parking garage were definitely a bonus, as was the great location near shopping and restaurants. The complimentary breakfast looked amazing, and I wish I had the opportunity to try it out.

Didn't dislike anything about the property.

We had a pleasant Thanksgiving stay, enjoying the convenience of a central location and a beautifully-designed room with modern amenities. the staff were helpful and prompt in responding to our requests. We particularly appreciated the covered parking area during the cold weather and the spotless bathroom fixtures.

We had a few minor setbacks. Breakfast service was a bit disorganized, with limited options and late replenishment of items.